Email Update

FASTHOSTS Email Update

One of our hosting providers, Fasthosts, are updating their email system. If you are experiencing issues with your mailbox it may be due to this.
The current system, CRAM-MD5, is an outdated method of authentication that some mail clients use in order to connect to your mailbox. On Thursday 25th February 2016, Fasthosts will disable support for CRAM-MD5 in-line with industry standards.

Before that date, you can still use your existing settings on your various devices. However, if you haven’t changed them at some point before this date, you will no longer be able to access your email.

Fasthosts have produced a set of step-by-step guides to help you reconfigure the most common email products. You can view the guides here. https://help.fasthosts.co.uk/app/answers/detail/a_id/2745

Please note: Webmail is unaffected.